Dear Mr. Novosselov, I wanted to buy Item code: T10006006 or T13006095, but your website doesn't accept order from Canadians, even though your headquarter is located in Toronto. Please advise if you will be fixing this problem in the future or if it's possible to buy any of these items using any other way. Can you imagine a frustration if you have found an item on your website but unable to purchase it? Regards,
Dear Leonid,
Thank you for your inquiry. Our internet store is geared only toward the American market, because this market is of utmost priority to us.
It could happen that certain jewelry items that have been selected for the American consumer are not physically in stock at our Canadian warehouse. However, if you are looking for an item that is being shown as available on our website/warehouse in the US, but is not present at our Canadian warehouse, you can simply make your payment at (though) our Canadian office, and our American colleagues will send your order to you by FedEx (delivery cost and any applicable customs duties would be charged to you).